Oversized & Heavy Shipments (International)

Some of our items are oversized and/or too heavy to ship via US Mail. These items will be delivered to you by a freight company. Additional Shipping and Handling charges beyond those reflected at checkout may apply on orders for large and/or heavy items. If your order requires additional shipping and handling, Soloflex will contact you regarding payment of these charges. Your order will not be processed until all shipping and handling charges have been paid. Please call 1-800-547-8802 or email info@soloflex.com if you have any questions. If you have already placed an order, please have your order number ready.

Standard shipping items will be delivered to the nearest international airport (with the exception of Canada, which will likely be delivered by truck). Delivery to your door is available in most locations. Please contact Customer Service for a quote.

Please be aware that shipping and handling charges for international orders do not include any applicable duty, customs, value added taxes (VAT) or import consumption taxes. The recipient of the merchandise will be required to pay these fees upon delivery. Due to import duty and currency valuations, we are unable to provide an estimate for these fees. Your local customs office may be able to help with this.

Questions? Please call Customer Service at 1-800-547-8802. Our operators are available 7:30 am to 3:30 pm Pacific Time. Or email info@soloflex.com

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